Policies

Terms & Conditions

Last Updated: March 18, 2024

INTRODUCTION

The Terms and Conditions ("Terms") outlined herein govern your use of the website http://audrieaustin.com (the "Site"). By accessing or using the Site, you agree to abide by these Terms. Please review this information carefully. The Company reserves the right to modify these Terms at any time without prior notice. It is your responsibility to review the Terms periodically for updates.

**PRIVACY POLICY**

Please refer to our Privacy Policy, available on a separate page, to understand how we collect and process your personal information. By using the Site, you consent to the processing of your data as described in the Privacy Policy.

**YOUR ACCOUNT**

When using the Site, you are responsible for maintaining the confidentiality of your account credentials and ensuring secure access to your device. You agree not to share your account information with others. The Company is not liable for unauthorized access to your account resulting from the misuse or theft of your credentials. We reserve the right to refuse service, terminate accounts, and remove or edit content at our discretion.

The Site is not intended for individuals under the age of 16. If you are under 16 years old, you may not use the Site or accept these Terms.

**SERVICES**

The Site offers various services, which you may access and use in accordance with these Terms. You agree to use the services provided on the Site for lawful purposes only.

We may establish fees for certain services offered on the Site. All pricing information will be clearly displayed on relevant pages. The Company reserves the right to adjust fees at its discretion.

**THIRD PARTY SERVICES**

The Site may contain links to third-party websites, applications, and platforms ("Linked Sites"). We do not endorse or control Linked Sites and are not responsible for their content. These links are provided for your convenience and do not signify our endorsement of the Linked Sites.

**PROHIBITED USES AND INTELLECTUAL PROPERTY**

You are granted a limited, non-exclusive license to access and use the Site in accordance with these Terms. You agree not to use the Site for unlawful purposes or in a manner that could disrupt its functionality.

All content on the Site, including text, graphics, logos, and software ("Content"), is the property of the Company or its licensors and is protected by intellectual property laws. You may not modify, reproduce, or distribute the Content without prior authorization.

**THE COMPANY MATERIALS**

By submitting content to the Site, you grant the Company a license to use, reproduce, and distribute your content for business purposes. You retain ownership of your content but grant us the right to display and distribute it as necessary.

**DISCLAIMER OF LIABILITY**

The Company makes no warranties or representations regarding the accuracy or reliability of the information provided on the Site. All content and services are provided on an "as is" basis, and we disclaim all warranties, express or implied, to the fullest extent permitted by law.

In no event shall the Company be liable for any damages arising from your use of the Site, including but not limited to indirect, incidental, or consequential damages.

**INDEMNIFICATION**

You agree to indemnify and hold harmless the Company, its employees, and affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

**TERMINATION AND ACCESS RESTRICTION**

The Company reserves the right to terminate or restrict your access to the Site at any time without prior notice, especially in the case of a violation of these Terms.

**MISCELLANEOUS**

These Terms are governed by the laws of the jurisdiction where the Company is established, without regard to conflicts of law principles. Any disputes arising from these Terms shall be resolved through good faith negotiation or, if necessary, through the courts of the jurisdiction where the Company is established.

**COMPLAINTS**

If you have any complaints regarding our handling of your personal data or these Terms, please contact us through the information provided on our website.

**CONTACT INFORMATION**

For inquiries or questions about these Terms, please contact us using the information available on our website.

Thank you for reviewing our Terms & Conditions.

Audrie Austin LLC

Refund Policy

Return Policy:

Thank you for shopping with us! Please take a moment to review our return policy outlined below:

1. All Sales are Final: We do not offer refunds on any purchases. Please consider your selections carefully before completing your purchase.

2. Size Chart Verification: Kindly ensure to check the size chart provided before placing your order. As most items are made-to-order, we are unable to accept returns or exchanges due to incorrect sizing.

3. Bath & Body Products: For health and safety reasons, bath and body products cannot be returned or exchanged. We are unable to verify if these items have been contaminated, therefore, all sales of bath and body products are final.

4. Exchange Only: Items listed as exchangeable may be exchanged for another product of equal or lesser value within [30] days of the purchase date. Exchange requests must adhere to the terms outlined in this policy.

We strive to provide the best possible service and products to our customers. If you have any questions or concerns regarding your purchase, please don't hesitate to contact our customer service team at office@audrieaustin.com].

Thank you for your understanding and continued support.

Audrie Austin LLC

Privacy Policy

Last Updated: March 18, 2024

INTRODUCTION

This privacy policy ("Policy") outlines how Audrie Austin in Texas ("Company," "we," and "our") processes, collects, uses, and shares personal data when using the website http://audrieaustin.com (the "Site"). Please read this Policy carefully to understand our practices regarding your personal data and how we process it.

**Purposes of Processing**

**What is personal data?**
We collect information about you in various forms, including personal data. As defined in the General Data Protection Regulation, "personal data" refers to any information, either alone or in combination with other data, that identifies you as an individual. This may include your name, postal address, email address, telephone number, and other similar information.

**Why do we need your personal data?**
We process your personal data in accordance with applicable data protection and privacy laws. Certain personal data is necessary for us to provide access to the Site and its services. By registering with us, you consent to the collection and processing of your data. You have the right to withdraw this consent at any time. If you do not agree with the terms of this Policy, please refrain from using our Site.

**Collecting Your Personal Data**

We collect information about you through various means:

- **Information You Provide:** This includes personal data provided during registration, purchases, submissions, customer support interactions, and other communications with us.
- **Information from Social Networking Sites:** If you connect to a social networking site (SNS) through our Site, we may access and store information provided by the SNS based on your settings.
- **Information Automatically Collected:** When you visit our Site, we automatically collect information about your device and browsing activity, including but not limited to, operating system details, browser type, pages visited, and IP address.

**COOKIES**

**What are cookies?**
We may use cookies, which are small data files stored on your computer or mobile device, to enhance your browsing experience. Cookies may be session-based (expiring when you close your browser) or persistent (remaining on your device until deleted).

**Cookies we use:**
- **Essential Cookies:** Necessary for Site functionality.
- **Functionality Cookies:** Customize your experience and preferences.
- **Analytics and Performance Cookies:** Collect data for analysis and improvement.
- **Targeted and Advertising Cookies:** Track browsing habits for targeted advertising.
- **Social Media Cookies:** Record interactions with social media features.

You can manage cookie preferences through your browser settings, but disabling cookies may affect Site functionality.

**ADVERTISING**

We may use third-party companies to serve advertisements based on your browsing activity. These companies may collect data such as browser type, time spent on Site, and clicked advertisements.

**Using Your Personal Data**

We may use your personal data for various purposes, including but not limited to:

- Operating and improving our Site, products, and services.
- Managing your account and providing customer support.
- Sending communications, including marketing materials, with your consent.
- Processing payments and fulfilling orders.
- Complying with legal obligations and protecting our rights.

**Sharing Your Personal Data**

We may share your personal data with:

- Third Parties Designated by You: With your consent.
- Our Third-Party Service Providers: For services such as data analysis, payment processing, and customer support.
- Third Party Sites: Please review their privacy policies as we do not control their practices.
- User Generated Content: Information shared on public forums becomes publicly available.

**International Data Transfer**

Your data may be transferred, stored, and processed outside your country of residence. By using our Site, you consent to such transfers.

**Security**

We employ organizational, technical, and administrative measures to safeguard personal data. However, no method of transmission over the internet is entirely secure. Please notify us of any security concerns.

**Retention**

We retain personal data as long as necessary for Site usage or as required by law.

**Our Policy on Children**

Our Site is not intended for individuals under 16. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete such information.

**Your Rights**

You have the right to:

- Opt-out of certain processing activities.
- Access, correct, or update your information.
- Request data portability or erasure.

Please contact us to exercise these rights or for any questions about your personal data.

**Complaints**

If you have concerns about our data practices, please contact us. We aim to address complaints promptly and transparently.

**Contact Information**

For inquiries or comments regarding this Policy, please contact us through our website or in writing.

Thank you for reviewing our Privacy Policy.

Audrie Austin LLC